Jeep Rental FAQ
How does it work?
Renting a Jeep is not exactly like renting a car but it is similar. First, we will need to see your driver’s license, Certificate of insurance, and a major credit card all in the same name. We will then complete an agreement that makes you (not your insurance company), 100% totally (that is to say completely and absolutely) responsible for the vehicle, yourself, passengers, and personal items. Lastly, we orient you to the trails in the area and the machine. (We take special care during our “trail talks” to match you to the right trails and give you off-road pointers so you can go confidently). Before you leave, we inspect the machine with you and orient you to the controls and operation. Typically, the entire process takes significantly less than an hour depending on the situation. It’s about that easy.
Can anyone rent one?
Well, no. You must be 25 years of age and have a valid US driver’s license, a certificate of insurance, and a major card with you at the time of pickup. We do reserve the right to refuse service to anyone but hey, we want to see you have fun. We can sometimes make arrangements for foreign drivers to rent a Jeep but please try to call before you try. Insurance from Antartica is not generally acceptable.
Is it dangerous?
Just like driving any vehicle, driving a Jeep on mountain roads can be dangerous and you have to be thoughtful. At the Riverside, we want our guests to enjoy their adventures and vacations so we take care to orient you to the machine and the trails. We will not allow you to take a Jeep if we do not feel comfortable about your safety and we will always look out for you.
Will you tell us where to go?
There are hundreds of miles of old mining trails and county roads in the area that go over high mountain peaks, through mud-bogged valleys, and under waterfalls/overhangs. We know most of them and we love them all. We do not consequently have “recommendations.” Instead, what we do is explain the trail system, give you a sense of what is in-store for you and then help you decide what makes the most sense given your situation.
Can I take the Jeep over Black Bear?
Many Jeepers that frequent the area know about Black Bear pass. It offers unparalleled beauty but intolerable risk. The trail is not particularly technical from an off-roading perspective but it is “in the clouds” as far as shoulder drop-off is concerned. There is no room for error and while its not allowed in our rental Jeeps, we strongly recommend against this trail to anyone – even in their own machines. Fortunately for those who wish to see it and traverse its sharp switchbacks to Telluride (thousands of feet below), there are a number of professional tour companies in the area that take this trip almost daily. Our Jeeps are not allowed on Black Bear Pass or Poughkeepsie Gulch.
Why should I rent from you?
We offer competitively priced, late model Jeeps. These are late model Wrangler Rubicons lifted with better than stock tires. We also offer comprehensive “trail talks” that orient you to the area trails, and offer all kinds of Jeep training and rental “value adds.” Little things like free ice, overall convenience, better equipment, knowledgeable & friendly staff, it all adds up.
Is my reservation guaranteed?
We promise to do our level best to provide you with the Jeep you requested when you get here. This is difficult to accomplish considering we have limited inventory and occassional mishaps. If, we do lose a Jeep from inventory and it happens to be the one we reserved for you, we will go to great lengths to find one for you that meets your needs.
How many people can fit in each Jeep?
Five. There are five seat belts in our four door Jeeps. There are four seat belts in the two door models.
What is an angle of departure?
The angle between where the rear tire touches the ground and the bumper (or hitch) and the direction of travel.
What is articulation?
This generally describes a wheel’s ability to move independently of the other wheels allowing rotational force to be applied to the surface it is in contact with.
What happens if the Jeep gets damaged?
We complete an incident report and advise you if the damage is something we can resolve easily or not. Often, we can repair the damage with very little cost to you and send you on your way quickly. It helps us to know exactly what happened so that we can either prevent it from happening or limit its impact to another guest.
Do you take reservations?
We prefer you make reservations and it only takes a second. It helps us to manage our inventory more proactively. You can call or book online (the online method is new so don’t get your hopes up). Your Jeep will be ready for you anytime after 6:00pm the day before you need it. This gives you more time to gain confidence with the machine before you tackle a longer journey. You must return the Jeep before 5:00pm on the day you are scheduled to return it.
Do you rent Jeeps by the hour?
No. We can do 1/2 day rentals but this is on an “as available” basis – that is, we do not take 1/2 day reservations.
What discounts do you offer?
We offer a “Jeep & Sleep” discount which equates to a discount on the Jeep if you stay with your friends at the Riverside Inn (see discounts page). The obvious advantage of renting a Jeep at the hotel you are staying with is convenience. Having fuel, car wash, and a convenience store onsite works out rather conveniently too!
What is so great about your Jeeps?
We offer competitively priced, late model Jeeps. These are late model Wranglers with teraflex lifts and Goodyear Kevlar MTR’s. We also offer comprehensive “trail talks” that orient you to the area trails, and offer all kinds of Jeep training and rental “value adds.” Little things like free ice, overall convenience, better equipment, knowledgeable & friendly staff, it all adds up.